FAQ

For more information, please visit our Support & Contact section.

Who's the mind behind Sexescase®?

Sexescase® is an Italian sole proprietorship operating under the name Alf-Italy, founded and led by Alfred Niederstätter. The company is based in the alpine, German-speaking province of Trentino-South Tyrol in northern Italy – a region renowned for its commitment to quality, design, and craftsmanship.

In close collaboration with selected local manufacturers, Sexescase® creates products that reflect genuine artisanal skill while embodying a deep passion for product development, functionality and aesthetics.

Our mission is to create aesthetically refined one-of-a-kind pieces that meet the highest standards of quality – while continuously evolving in partnership with you, our customers, to achieve intuitive usability and personalized perfection.

Are the cases truly 100% Made in Italy?

Yes – all cases and their accessories are made in Italy. With one small exception: our containers and drawer boxes, which we source from our Swiss neighbors.

What materials are the cases made of?

The casing of all models is made of durable wood laminate, the seat padding is made of genuine leather, the locks and hooks are made of metal, and the containers and drawers are made of plastic. For the Travel Edition’s covering, you can choose between genuine leather or synthetic leather.

How can I redeem a discount code?

You can easily enter your voucher code in the appropriate field for discount code / voucher during the checkout process. Then click on “Apply,” and the discount will automatically be deducted from your total amount.

Can a voucher be applied retroactively?

Unfortunately, we are unable to apply discount codes or vouchers to an order once it has been completed.

How long is the voucher valid?

Our gift vouchers have no expiration date and can be redeemed at any time. If the redemption does not work and the code is shown as expired, please contact our customer support – we will be happy to assist you with your issue.

Any questions?

We’re happy to assist you.